An Integrated Neural Network Model for Domain Action Determination in Goal-Oriented Dialogues

A speaker’s intentions can be represented by domain actions (domainindependent speech act and domain-dependent concept sequence pairs). Therefore, it is essential that domain actions be determined when implementing dialogue systems because a dialogue system should determine users’ intentions from their utterances and should create counterpart intentions to the users’ intentions. In this paper, a neural network model is proposed for classifying a user’s domain actions and planning a system’s domain actions. An integrated neural network model is proposed for simultaneously determining user and system domain actions using the same framework. The proposed model performed better than previous non-integrated models in an experiment using a goal-oriented dialogue corpus. This result shows that the proposed integration method contributes to improving domain action determination performance. Keywords—Domain Action, Speech Act, Concept Sequence, Neural Network